Small Touches Guests Love in Any Vacation Rental
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thoughtful touches in decor can make all the difference
If there’s one thing I’ve learned after years of running vacation rentals in the Chelan Valley, it’s this:
The little things matter.
Sure… guests want a clean house, comfy beds, and working appliances. But the difference between a “nice stay” and a five-star review usually comes down to those small, thoughtful touches that make people feel truly welcome.
Whether you’re hosting in Chelan or anywhere else in the world, here are some of the simple extras that can transform a guest’s experience - and keep them coming back.
Clear + Friendly Communication
Nothing stresses a guest out like feeling left in the dark.
From the moment they book, guests appreciate quick, clear, and friendly messages. Confirm reservations right away, share detailed check-in instructions, and be proactive about things like weather updates or local events that might affect their stay.
Pro tip: A little personality goes a long way! Your communication should sound like you - warm and approachable, not robotic.
Learn more about my approach in Why I Started Solstice Property Management.
Local Recommendations
Guests love feeling like insiders - and nothing makes them rave about their stay more than discovering hidden gems!
I like to leave a printed guide or some brochures of my favorite local spots, like:
Coffee shops
Share local spots known for great coffee, fresh pastries, or unique vibes. Guests love starting their day like a local.
Restaurants for every budget
Include casual spots for quick bites and special places perfect for a memorable dinner out.
Wineries, hiking trails, or hidden photo spots
Whether it’s a winery with beautiful views, a quirky brewery, or a secret photo spot, these unique experiences are often the highlight of a trip.
Grocery stores, gas stations, and essentials
Let guests know where to find grocery stores, gas stations, and specialty shops for unique local goodies.
Bonus tip: If you’re in the Chelan Valley, check out some of our local favorites here!
Sharing your personal favorites helps guests feel connected to the area - and it’s often the detail that turns a good stay into an unforgettable one.
Thoughtful Amenities
A few well-chosen extras can make your property stand out:
Quality coffee and tea supplies
Guests love waking up to a good cup. In our rentals, we keep a coffee maker on hand for easy mornings.
If you’re looking for a splurge-worthy option, I love the Breville Barista Express for fresh espresso drinks. But even a solid, budget-friendly Hamilton Beach coffee maker can make a great impression without breaking the bank.
And don’t forget an electric kettle for tea drinkers!
A basket of local snacks or small treats
Nothing says “welcome” like finding a few local goodies waiting on the counter. Think regional chocolates, artisan popcorn, or locally roasted nuts. It’s a small touch that instantly connects guests to the area.
Soft, fluffy towels
Guests always notice towels! Crisp, bright-white bath sheets feel luxurious and elevate even a simple bathroom. I swear by these hotel-style white towels that stay soft and hold up well through countless washes.
A few books or games for downtime
It’s always nice to have entertainment options, especially for rainy days or relaxing evenings in. Stock simple classics like Uno or Scrabble, or add a couple of coffee table books about your local area for guests to flip through.
These don’t have to be expensive. Even a small, unexpected gesture makes guests feel valued.
A Sense of Cleanliness + Care
Cleanliness is non-negotiable. But it’s the feeling of freshness that makes a difference.
Fresh linens that actually smell clean
Nothing ruins a guest’s experience faster than stale. I always wash linens right before new arrivals and love using crisp white sheet sets for a hotel-quality feel.
My secret touch? A spritz of Paige & Pink’s Room + Linen Spray. It’s made locally here in the Valley and adds a subtle, fresh scent that guests always compliment. Supporting small businesses while elevating our rentals? It’s a win-win!
Well-stocked kitchen supplies
Guests notice when the kitchen is ready for real cooking. Keep essentials like sharp knives, clean cutting boards, cooking oil, and seasonings on hand so guests don’t have to run out for basics. It makes your rental feel more like home.
Neatly organized closets and drawers
A tidy space instantly puts guests at ease. Take a few minutes between stays to refold towels, straighten hangers, and keep storage areas uncluttered. It’s the kind of detail that signals true care.
No dust bunnies lurking in corners
This might sound obvious… but it’s surprising how many hosts miss it. Do a quick sweep of baseboards, ceiling fans, and under beds. Those little cleaning details can mean the difference between a four- and five-star review.
When guests walk into a place that feels sparkling clean and well cared for, it sets the tone for their entire stay. It’s more than just hygiene - it’s about showing guests that their comfort matters.
Little Personal Touches
These are my absolute favorites because they’re often what guests remember most - and talk about in reviews long after they’ve checked out:
A handwritten welcome note
In a world full of digital messages, nothing feels more special than finding a personal note waiting on the counter. It doesn’t have to be long - just a few lines welcoming guests and wishing them a great stay makes a lasting impression!
Small seasonal décor
Whether it’s a holiday wreath, a tiny pumpkin in the fall, or flowers in spring, a seasonal touch helps guests feel like your place is thoughtfully cared for and up-to-date.
Personalized local recommendations
Go beyond generic “area guides” and include a few personal favorites, like your go-to dinner spot for anniversaries, the best place for sunset views, or a hidden shop off the main drag. Guests love feeling like they’ve discovered insider secrets.
A “just in case” kit
Stock a small bin with travel-size essentials like toothbrushes, toothpaste, phone chargers, stain remover pens, or bandaids. It’s a tiny cost but huge in guest peace of mind - and the kind of touch that wins rave reviews.
These gestures don’t have to be expensive. They’re simply about showing guests that you care - and turning your rental into a place guests feel truly at home.
Hosting is About Connection
At the end of the day, great hosting isn’t just about real estate. It’s about people.
When guests feel cared for, they leave glowing reviews, come back for future visits, and often become your best marketing tool.
Whether you’re managing properties in the Chelan Valley or dreaming of becoming a host somewhere else, remember: the small touches are never small. They’re what make hosting worth it.
Curious about what else makes a great guest experience? Check out our local’s guide to Chelan in the summer.
P.S. If you’re ever wondering how to step up your hosting game, drop us a message here!
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