Say hello to solstice

Every great story begins with a first step. Let’s talk about how Solstice can help turn your property into a destination and every stay into a memory worth keeping.

Lake Chelan Washington Riverwalk Park Pavillion Fall Leaves

You’ve got questions. we’ve got answers

  • Because you deserve less stress and more success.

    Managing a short-term rental can be overwhelming - from guest communication to cleaning coordination, bookings, and everything in between. As your cohost or property manager, we handle the day-to-day so you can focus on what matters most. With Solstice, your property is in good hands, and your guests will enjoy exceptional experiences every time.

  • Your home has earning potential and we’re here to help you unlock it!

    Income depends on factors like location, size, and amenities. During our initial consult, we’ll review your property’s strengths and provide realistic projections based on market trends and local data.

  • We’ll point you in the right direction.

    While it’s ultimately your responsibility to stay compliant with local laws and obtain permits, we share resources and insights to help make the process smoother and ensure you’re set up for success.

  • Transparent pricing, tailored to your needs.

    We keep things simple here with a flat 80/20 revenue split - meaning you keep 80% of your rental income and our management fee is 20%. This covers everything from guest communication and booking to property oversight and personalized guest experiences.

    We use a platform called Fairly.com to handle payments and reporting, so you always have clear, real-time visibility into your earnings.

    No hidden fees. Just honest, straightforward service.

  • We understand and we’re here when you’re ready!

    If you’re under contract with another management company, it’s important to check your agreement’s terms. When the time is right, we’d love to discuss how Solstice can help your property thrive!

  • Protecting your property is our top priority.

    If damage occurs, we document it thoroughly, communicate with the guest, and - if necessary- will help you file a claim through the booking platform or your insurance. Our proactive approach minimizes risk and keeps your property protected.

  • Bigger isn’t always better.

    Unlike large corporations, we offer personalized, hands-on service that treats you and your guests as individuals - not just numbers. We know the Chelan market inside and out and ensure every detail gets the attention it deserves.

  • Getting started is simple and stress-free.

    Start by filling out our contact form or scheduling a consultation. We’ll discuss your property, goals, and needs. Once you’re ready, we’ll guide you through onboarding and start working our magic!

  • We love collaboration. It’s your property, after all!

    If you’d like to stay involved, we can create a custom plan that allows you to handle certain aspects of management while we take care of the rest. Whether it’s guest communication or specific tasks, we’re here to support you in a way that works for you!

  • Guest reviews are crucial for attracting future bookings and maintaining your property’s reputation.

    We leave thoughtful, professional reviews for guests after each stay and encourage guests to leave feedback as well. It’s all part of keeping your listing competitive and trusted.

  • Peace of mind comes from attention to detail.

    During inspections, we check for cleanliness, appliance functionality, and signs of damage or wear. We also ensure that your property is fully stocked and guest-ready before each stay.

  • Guests can count on us, day or night!

    We’re available to handle urgent issues during a guest’s stay, from lockouts to unexpected maintenance problems. Our quick response ensures guests have a smooth, hassle-free experience.

  • Not long at all!

    Once we’ve had a consultation and agreed on services, we can typically complete onboarding in just a few days (depending on your property and needs).

  • We’ll help you make the most of your property year round.

    While off-season bookings depend heavily on market demand, we will analyze your property’s strength and craft creative strategies - from pricing adjustments to tailored promotions - to help keep your calendar full.