what we do at solstice:
Your vacation rental deserves a team who cares as much as you do. Here’s how we help homeowners and guests feel completely at home — and make every stay unforgettable.
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We believe happy guests are the heart of a successful vacation rental. As your primary point of contact, we handle every guest inquiry with fast, friendly communication, resolve issues proactively, and help create experiences guests rave about. We also manage guest reviews to keep your property’s reputation shining bright.
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Your calendar stays up to date and your bookings seamless — so you can focus on the big picture. From guest inquiries to confirmations, we handle the details that keep your property booked and your operations stress-free. Our goal? Maximizing your property’s potential and your peace of mind.
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Cleanliness and thoughtful touches set great rentals apart. We coordinate thorough cleanings between stays, handle trash and recycling, and ensure pools or hot tubs sparkle. We also keep your property stocked with essentials like paper goods, cleaning supplies, and guest amenities — so every detail is perfectly in place for the next arrival.
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We inspect your property between stays to ensure it’s guest-ready and address any issues before they become bigger problems. Routine checks give you peace of mind knowing your property is safe, maintained, and ready for five-star reviews — even when you’re miles away.
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When repairs, deep cleans, or upgrades are needed, we coordinate trusted local vendors and supervise the work on your behalf. You can rely on us to ensure projects get done right — down to the smallest detail — while protecting your time and investment.
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Life happens — whether it’s a planned vacation or an unexpected emergency. We step in to keep things running smoothly, ensuring your guests and property are in good hands no matter what. Think of us as your reliable safety net whenever you need coverage.
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We go beyond property management to create unforgettable experiences. From local recommendations and hidden gems to arranging special surprises, our concierge services ensure guests feel truly at home. Because it’s the little details that transform a good stay into a great one.
Don’t need a management partner? That’s ok:
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Not every homeowner needs full-service management — and that’s okay. With our standalone home checks, we inspect your property for security, maintenance needs, and overall condition. Whether it’s a seasonal visit or routine check-ins, you can count on us to keep your home safe and sound while you’re away.
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Launching a new short-term rental? We’ll help you hit the ground running. Our onboarding services include writing a compelling property listing, optimizing your profile on platforms like Airbnb and VRBO, and giving you a customized checklist of hosting essentials so your property is guest-ready and competitive in the market.